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Customer service and after-sales service

Facilitate your administrative procedures

Le service clients Semios

Semios Customer Service

Semios’ Customer Service department will assist you with all your procedures:

  • Urban planning department (CERFA declarations)
  • Advice on compliance with TLPE constraints, where applicable
  • Advice on specific regulations relating to Bâtiments de France, France’s national heritage supervisor.

What is the TLPE?

TLPE is the Local Tax on Outdoor Advertising. It concerns all fixed, visible outdoor advertising displays on public roads.

The TLPE applies to advertising, signs and wayfinding signage (Article L581-3 of the French Environmental Code).

A comprehensive after-sales service

To assist you whenever needed

Semios has developed a comprehensive after-sales service, which is available by phone and email during office hours. You can contact us by telephone or email hotline.

Semios can maintain and repair any solution manufactured by us or by a third party. Our network of installers covering the whole of France, part of Europe and Africa can guarantee a rapid intervention.

Contact our after-sales service

The Semios after-sales service is open from Monday to Thursday from 8:30 am to 12:30 pm and 1:45 pm to 5:30 pm, and Friday from 8:30 am to 12:30 pm.

Contact our after-sales service by email or by phone at +33 (0) 6 72 83 99 98